Legal

The Basics

We have created a service called Explorer HQ and would love for you and every human you know to use it. It can be found at MissionExplore.Net where you will also find links to other lovely Explorer HQ things like our award-winning children's books and app. Explorer HQ has been created by our friendly company, Explorer HQ.

Our service, for individual explorers, is free.

When planning and attempting missions (activities or challenges) you find on Explorer HQ always follow our advice and use your common sense to ensure you don't come to any harm.

Game play and badges

Badges: Complete missions and you can collect badges. Some badges are easier to win than others.

Currents: We reward active explorers with Currents. The more you use MissionExplore.net the more Currents you will collect. We give more Currents for doing some things and less for doing others.

Additional terms may apply to certain Missions or badges.

House rules

Be friendly, safe and fair.

It's against our rules and you may be suspended if you post:

  • Anything mean.
  • Cheats and answers.
  • Content without permission from the owner.
  • Suggestions that could lead to injury, damage or other harm.
  • Code which may harm our service.

Disclaimer warning

Always take care when out exploring and do not take any unnecessary risks. As with all activities in life all the missions involve some level of benefit and risk to your health. Attempting any physical activity can lead to physical injury or, in extreme cases, death. You are responsible for taking precautions as necessary to protect yourself, fellow users, the community and environment in which you are exploring. Don't be stupid. If you can't remove or reduce a risk to a reasonably safe level don't attempt the mission. Explorer HQ and our Partners assume no responsibility for the content of the Platform, for what users do or how they use the Platform, or for any harm (including death) that occurs in connection with using the Platform including the missions that appear on it. We cannot and do not visit every location where missions appear and so do not guarantee access to or safety of the locations and routes to where missions are found. Users attempt, complete and report on missions at their own risk.

Terms of Service

The following terms and conditions govern all use of the Explorer HQ website and all content, services and products available at or through the Explorer HQ website. The website is owned and operated by Explorer HQ Limited (named in combination hereafter as Explorer HQ). The Platform is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Explorer HQ's Privacy Policy) and procedures that may be published from time to time on this Site by Explorer HQ (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Platform. By accessing or using any part of the platform, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Explorer HQ, acceptance is expressly limited to these terms.

Registration Age

Some Explorer HQ services are restricted to certain age groups. We do this to increase safety and to build a better community of explorers. Anyone aged under 13 must have permission from their parents, guardians or a teacher to complete registration. To read full details on how we treat children aged under 13 differently to the rest of the community please read our Privacy Policy. If you are aware someone who is aged under 13 and using the service please contact us and we will take steps to remove them from the network or alter their level of access.

Your Explorer HQ Account

If you create an account and associated profile on the Platform, you are responsible for maintaining its security and are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must not describe or assign keywords to your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Explorer HQ may change or remove any description, keyword or content that it considers inappropriate or unlawful, or otherwise likely to cause Explorer HQ liability. You must immediately notify Explorer HQ of any unauthorised uses of your account or any other breaches of security. Explorer HQ will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

Only charities and public sector organisations may hold an account and publish missions on Explorer HQ.net. Exceptions may be made for partnership working and under special conditions outside of this agreement.

Responsibility of Contributors

If you operate an account, post a comment, post an image, material on, links or otherwise make (or allow any third party to make) material available by means of the Explorer HQ (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, video, an audio file, or computer software. By making Content available, you represent and warrant that:

  • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party; and
  • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content; and
  • you own all proprietary rights in your Content, or for any Content you do not own, you have all the necessary permissions, authority and rights to post the Content and to grant the licenses granted hereunder; and
  • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content; and
  • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing); and
  • the Content is not offensive, racist, sexist, pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party; and
  • your account is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods; and
  • your account is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your account's name is not the name of a person other than yourself or company other than your own; and
  • you have, in the case of Content that includes computer code, accurately categorised and/or described the type, nature, uses and effects of the materials, whether requested to do so by Explorer HQ or otherwise.

If any royalties or fees are payable to third parties as a result of you sharing content which you do not have the rights to use and in accordance to this Agreement you will be responsible for any resulting payments.

By submitting Content to Explorer HQ for inclusion on the Explorer HQ platform or other services you grant Explorer HQ and its partners/premium service customers a world-wide, royalty-free, perpetual, irrevocable and non-exclusive license to reproduce, modify, adapt, publish, display, perform and otherwise exploit the Content solely for the purpose of displaying, distributing and promotion of their work, services, products and missions. For example, a partner may include a picture and your description of it within a blog post on their website.

By submitting Content to Explorer HQ for inclusion on the Explorer HQ platform or other services you also grant all users the right to access your content and to reproduce, modify, adapt, publish, display, perform and otherwise exploit the Content solely for non-commercial and personal use.

If you delete Content, Explorer HQ will use reasonable efforts to remove it from the Platform, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of these representations or warranties, Explorer HQ has the right (though not the obligation) to, in Explorer HQ's sole discretion (i) refuse or remove any content that, in Explorer HQ's reasonable opinion, violates any Explorer HQ policy, fails to meet our basic standards as stated in the Explorer HQ content creation guidelines, fails to meet our rules, or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Platform to any individual or entity for any reason, in Explorer HQ's sole discretion.

Explorer HQ is under no obligation to edit or control User Content and is in no way liable for it. Explorer HQ does not vet users of the Platform. You post, access and use all Content on the platform at your own risk. Explorer HQ shall not be liable for any damages or losses as a result of using the Platform, Services and Content and nor shall our partners.

Responsibility of Platform Visitors

It is our aim for the Missions and content to be reasonably safe. Explorer HQ has not reviewed, and cannot review, all of the Missions, Content and other material posted to the Platform, and cannot therefore be responsible for that material's content, use or effects. By operating the Platform, Explorer HQ does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful.

Suggested locations for Missions does not in any way guarantee that the location or Mission is safe, approprite or reasonable. Some locations or Missions may be highly dangerous due to changes in circumstances, location error or inappropriate activity suggestions. All users are advised to make their own assessments before attempting any Missions and to follow the provided advice. Explorer HQ and its partners take no responsibility for the behaviour of users or for any harm, bodily injury or death that may happen as a result of using this website. You use Explorer HQ at your own risk and should apply a good dose of common sense when attempting any challenge. You will find lots of common sense and advice on the Explorer HQ training page.

Sometimes locations where the missions and activities on Explorer HQ are located are closed or not accessible. It is your responsibility to follow the law and not trespass.

You are responsible for taking precautions as necessary to protect your computer systems while attempting ""Missions"" from viruses, worms, Trojan horses, and other harmful or destructive content. The Platform may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Platform may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Explorer HQ disclaims any responsibility for any harm resulting from the use by visitors of the Explorer HQ, or from any downloading by those visitors of content there posted.

Content Posted on Other Websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which the Platform links, and that link to the Platform. Explorer HQ does not have any control over those non-Explorer HQ websites and webpages, and is not responsible for their contents or their use. By linking to a non-Explorer HQ website or webpage, Explorer HQ does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Explorer HQ disclaims any responsibility for any harm resulting from your use of non-Platform websites and webpages.

Copyright Infringement

As Explorer HQ asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by the Platform violates your copyright, you are encouraged to notify Explorer HQ. Explorer HQ will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of Explorer HQ or others, Explorer HQ may, in its discretion, terminate or deny access to and use of the Website. In the case of such termination, Explorer HQ will have no obligation to provide a refund of any amounts previously paid to Explorer HQ.

Intellectual Property

This Agreement does not transfer from Explorer HQ to you any Explorer HQ or third party intellectual property, and all rights, title and interest in and to such property will remain (as between the parties) solely with Explorer HQ. Explorer HQ, The Geography Collective, The Workshop (Sheffield), Explorer HQ logos, and all other trademarks, service marks, graphics and logos used in connection with Explorer HQ, or the Platform are trademarks or registered trademarks of Explorer HQ or Explorer HQ's licensors. Other trademarks, service marks, graphics and logos used in connection with the Platform may be the trademarks of other third parties. Your use of the Platform grants you no right or license to reproduce or otherwise use any Explorer HQ or third-party trademarks.

Changes

Explorer HQ reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Platform following the posting of any changes to this Agreement constitutes acceptance of those changes. Explorer HQ may also, in the future, offer new services and/or features through the Platform (including, the release of new tools, functionality and resources). Such new features, functions and/or services shall be subject to the terms and conditions of this Agreement.

Premium Account Holders and Services

Premium Account Holders: Currently only third sector organisations (charities, community groups and public bodies including schools) can hold a Premium Account on MissionExplore.Net. Exceptions may be granted for jointly branded partnership working between commercial organisations and a third sector organisations.

Premium account holders can use the Explorer HQ platform to suggest activities called missions for children and families to complete. By completing missions users can earn badges. Missions, badges and your own 'home page' can be branded and linked to your own website.

Services: We offer a range of optional Premium Services to Premium Account Holders. These include but are not limited to:

  • a system for creating and publishing missions;
  • a system for publishing online badges which visitors can collect by winning mission associated points;
  • branding on missions, badges, pages and feature spaces;
  • a unique URL 'Channel' and 'Landing page';
  • mission promotion stickers (including QR codes);
  • detailed analytics;
  • widgets, apps and other tools;
  • bespoke mission creation services;
  • bespoke illustration services;
  • training;
  • feature and functionality development;
  • bespoke 'white label' versions of the MissionExplore.Net platform;

These services are usually purchased through one of our plans, but please contact us with any special requests.

Payment: Optional Premium Services such as mission creation, sponsorship and hosting are available on the Platform. By selecting a Premium Service you agree to pay Explorer HQ the relevant one-off or subscription fees. Payments will be charged or invoiced on the day you sign up for a premium service and will cover the use of that service for the period as indicated or agreed. The premium service will not start until the first agreed payment has been received. Premium service fees are not refundable. Explorer HQ reserves the right to change the payment terms and fees upon thirty (30) days prior warning to you. Premium Services can be cancelled by you at anytime on 30 days written notice to Explorer HQ but payment must be made to cover the relevant period or completed services.

Support: Premium Services include access to Feedback and Email support. "Email support" means the ability to make requests for technical support assistance by email at any time with reasonable efforts by Explorer HQ to respond as soon as possible. "Feedback support" means access to the users voice help and feedback service which can be accessed through the orange 'Help and Feedback' tab which can be seen at all time on the bottom right of the screen when logged into Explorer HQ.

Mission Creation: Premium Service customers may purchase Mission Space for creating activities, challenges and/or missions ("Missions") within agreed limits. Limits are usually set by the number of Missions which are allowed to be published live simultaneously over an agreed period of time for a fee. For some customers an unlimited number of Missions may be allowed within an agreed geographical area and period of time. For the purposes of premium missions and badges "Lifetime" agreements refer to the lifetime of the Explorer HQ website. As long as the Explorer HQ website is live any services bought under Lifetime plans will also be live, may this be 1 or 100 years.

Premium Account holders are solely and entirely responsible for all content that is published on Explorer HQ. While we provide a risk-benefit assessment tool to use when creating missions, you should carry out your own safety checks, risk assessments and are fully insured. To be clear we will accept no liability for content which you have created. We recommend that you make clear editorial roles within your team and consider having a single person who is responsible for publishing any content live.

We welcome and encourage partnership working and will allow jointly branded projects that use a single Premium Service account. Premium Service Account holders may not create and publish content or Missions for or on the behalf of other brands or organisations without written permission from Explorer HQ.

All Content and Missions must adhere to the Mission creation guidelines (including but not limited to guidance on branding, locations, safety and writing styles) and Explorer HQ reserves the right to refuse publication or to remove contributions which do not meet the correct standard. We reserve the right to not explain why we approve or remove a Mission or other content from the Platform, but aim to give reasons and support partners in creating approvable Missions.

Mission creation guidelines:

  1. All missions must be risk assessed. Site visits may be needed for mapped/located missions.
  2. Only charities and public sector organisations may be branded on missions and user accounts. Commercial product placement and advertising is not allowed. In special circumstances joint projects and branding between commercial and charity or public sector organisations may be allowed.
  3. Always follow the Responsibilities of Contributors and Visitors sections above.
  4. Your missions should create an experience for players, inspire them, liberate curiosity, facilitate self-actualisation, occupy players, be educationally appropriate, free and fun as much as is possible.
  5. Only missions set to 'live' can be seen by visitors.
  6. Located missions must be mapped as precisely as possible (zoom into the map as far as you can) and in reasonably safe and appropriate locations.
  7. Mission activities must be appropriate for young children in relation to the suggested location.
  8. It is best practice to visit locations where missions are located. If the location has not been visited this must clearly be communicated to the user and appropriate warnings associated with the activity must be stated. If a location is not physically visited you must visually identify the location using appropriate mapping and imagery to ensure that it is accessible, legal and not in a dangerous location. If in doubt, don't include it.
  9. The same mission may not be 'over' duplicated in such a way that it will reduce user experience. For example, you may not locate the same mission type in every square kilometre across an area. If in doubt, please contact us with any questions.
  10. Any badges or prizes must be approved by Explorer HQ. Premium account holders that offer prizes are solely responsible for their management and fulfilment.
  11. It must be possible to evidence any mission having been completed through a photograph.

Termination of visitor accounts

Explorer HQ may terminate your access to all or any part of the Platform at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Explorer HQ account (if you have one), you may simply discontinue using the Platform. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

The Explorer HQ Platform is provided “as is”. Explorer HQ and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Explorer HQ nor its suppliers and licensors, makes any warranty that the Platform will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Platform at your own discretion and risk.

Limitation of Liability

In no event will Explorer HQ, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Explorer HQ under this agreement during the twelve (12) month period prior to the cause of action. Explorer HQ shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that (i) your use of the Platform will be in strict accordance with the Explorer HQ Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside) and (ii) your use of the Platform will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification

You agree to indemnify and hold harmless Explorer HQ, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Platform, including but not limited to your violation of this Agreement.

Miscellaneous

This Agreement constitutes the entire agreement between Explorer HQ and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Explorer HQ, or by the posting by Explorer HQ of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Platform will be governed by the laws of England, the United Kingdom, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the courts located in London, England. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Centre for Effective Dispute Resolution (CEDR), UK. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and solicitors' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Explorer HQ may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

Creative commons share alike 3.0

Please note that we've made the above Terms of Service available under a Creative Commons Sharealike license, which means you're more than welcome to use them and repurpose them for your own use, just make sure you replace references to us with references to you. We have adapted these Terms of Service from WordPress.com and CreativeCommons.org who we thank for sharing their words with us.

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